Our philosophy on family-centered care

Watch this introductory video about our Child Life Specialists.

Being cared for at Children's Memorial means your child has access to world-class physicians providing pediatric specialty care in just about every medical, surgical and ancillary service. It also means:

Your child is cared for by compassionate nurses nationally recognized and committed to family-centered care.
Your child benefits from proven approaches to help manage pain and increase comfort during treatment.
Your child is always treated with a "child-sized" approach, and specially designed equipment and facilities.

You are an important part of your child's healthcare team. Read our patient rights and responsibilities, and learn more about how we can work together to give your child the best possible care.
Your family has help navigating the healthcare experience through Family Services, and support through unique programs, spaces and onsite resources.
You are always asked how we're doing. Review our patient satisfaction scores.
We're committed to service excellence. Read more about this organization-wide approach to building the most caring culture, for both families and employees.
Want to get more involved? Learn more about our how we integrate feedback from our families and our patients.